Website Information
- Website: myprivatedentist.com
- Contact Email: admin@myprivatedentist.com
- Website Host: The website is hosted by IONOS, which may utilise data centers in various locations.
Privacy Policy
Welcome to myprivatedentist.com (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myprivatedentist.com. Please read this policy carefully.
Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use our services.
- For Patients (Website Visitors):
- Newsletter Subscription: If you choose to subscribe to our newsletter, we will collect your name and email address.
- Automated Information: When you browse our site, we automatically collect certain technical data, such as your IP address, browser type, and operating system to improve our services.
- For Dentists (Service Providers):
- Account Creation: To create a profile on myprivatedentist.com, we collect the following mandatory information: Full Name, Email Address, General Dental Council (GDC) Number, Practice Address(es), Professional Qualifications, and a Professional Biography.
- Social Login: If you choose to register using a social media account (e.g., Google), we will collect your name and email address from that service to pre-populate your registration form.
- Financial Information: For our premium subscription services, we use Stripe, a third-party payment processor. We do not store your credit card details. Stripe will collect the necessary payment information directly from you.
How We Use Your Information
We use the information we collect to:
- Create and manage your dentist profile and our public directory.
- Operate, maintain, and improve our website and services.
- Process payments for premium services.
- Send marketing communications, such as newsletters, which you have consented to receive. You can opt-out at any time.
- Respond to your comments, questions, and provide customer service.
- Comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:
- Consent: For sending marketing newsletters.
- Performance of a Contract: For creating and maintaining your dentist profile and providing our services.
- Legitimate Interests: For website analytics, security, and improving our services, provided these interests do not override your fundamental rights.
Sharing Your Information
We do not sell your personal information. We may share it in these limited circumstances:
- Publicly on Your Profile: Information you provide for your dentist profile will be publicly visible to website visitors.
- Payment Processing: With Stripe, our payment processor, to facilitate premium subscriptions. We recommend you review Stripe’s own privacy policy.
- Legal Requirements: If required by law, we may disclose your information in response to a subpoena, court order, or other governmental request.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy. This includes retaining your data for as long as your account is active or as needed to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Data Protection Rights
Under UK data protection law, you have rights including access, rectification, erasure, restriction, objection to processing, and data portability regarding your personal data.
To exercise any of these rights, please contact us at admin@myprivatedentist.com. We will respond to all reasonable requests in accordance with the law.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Use of Cookies
What Are Cookies?
Our website, myprivatedentist.com, uses “cookies” to enhance your user experience. Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
We use cookies for several important reasons:
- To ensure the core functionality of our website, such as allowing dentists to log in to their accounts.
- To understand how our visitors use the Site, which helps us to improve performance and user experience.
- To remember your preferences and make your return visits smoother.
- To support our affiliate marketing and promotional activities.
Your Consent and Our Use of Cookies (GDPR & PECR)
Under UK and EU law, we must obtain your consent before placing any non-essential cookies on your device.
When you first visit our Site, you will be presented with a cookie consent banner. This banner allows you to:
- Accept all cookies.
- Reject all non-essential cookies.
- Choose which categories of non-essential cookies you wish to accept.
We will only use non-essential cookies if you provide your explicit consent. Strictly necessary cookies do not require your consent as the website cannot function correctly without them.
You can change your cookie preferences at any time by accessing our cookie consent tool, which is typically available via a link in the website footer.
Types of Cookies We Use
We categorise our cookies as follows:
1. Strictly Necessary Cookies
These cookies are essential for you to move around the website and use its features, such as accessing secure areas of the site (like your dentist profile). Without these cookies, services you have asked for cannot be provided.
- Purpose: User session management, security, account login.
2. Performance and Analytical Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us analyse traffic and improve the way our website works. All information these cookies collect is aggregated and therefore anonymous.
- Example: We use Google Analytics to monitor website traffic.
- Consent: These cookies will only be used if you consent.
3. Functional Cookies
These cookies allow the website to remember choices you make (such as your user name or the region you are in) and provide enhanced, more personal features.
- Purpose: Remembering your settings and preferences to improve your experience.
- Consent: These cookies will only be used if you consent.
4. Marketing and Affiliate Cookies
These cookies are used to track your visit to our website and any subsequent purchases you make on a third-party site after clicking an affiliate link. They may also be used to deliver advertisements more relevant to you and your interests.
- Purpose: To attribute sales for affiliate commissions and support our advertising partners.
- Consent: These cookies will only be used if you consent.
Managing Cookies in Your Browser
In addition to our consent tool, you can control and manage cookies through your web browser settings. Most browsers allow you to view, manage, delete, and block cookies for a website. Be aware that if you delete all cookies, any preferences you have set will be lost. For more information on how to control cookies, check your browser or device’s settings.
Changes to This Cookie Policy
We may update this policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
Future AI Features
We plan to introduce an AI-powered feature to help patients find a suitable dentist. Should this be implemented, we will update this Privacy Policy to detail how related data is used. Using such a feature would require your explicit consent at the time of use, particularly for any health-related information provided.
Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: admin@myprivatedentist.com.