Legal Notices

1. Website Information

Website: myprivatedentist.com
Contact Email: admin@myprivatedentist.com
Website Host: The website is hosted by IONOS, which may utilise data centers in various locations.

2. Privacy Policy

Welcome to myprivatedentist.com (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myprivatedentist.com. Please read this policy carefully.

Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our services.

For Patients (Website Visitors):
- Newsletter Subscription: If you choose to subscribe to our newsletter, we will collect your name and email address.
- Automated Information: When you browse our site, we automatically collect certain technical data, such as your IP address, browser type, and operating system to improve our services.
For Dentists (Service Providers):
- Account Creation: To create a profile on myprivatedentist.com, we collect the following mandatory information: Full Name, Email Address, General Dental Council (GDC) Number, Practice Address(es), Professional Qualifications, and a Professional Biography.
- Social Login: If you choose to register using a social media account (e.g., Google), we will collect your name and email address from that service to pre-populate your registration form.
- Financial Information: For our premium subscription services, we use Stripe, a third-party payment processor. We do not store your credit card details. Stripe will collect the necessary payment information directly from you.

How We Use Your Information

We use the information we collect to:

Create and manage your dentist profile and our public directory.
Operate, maintain, and improve our website and services.
Process payments for premium services.
Send marketing communications, such as newsletters, which you have consented to receive. You can opt-out at any time.
Respond to your comments, questions, and provide customer service.
Comply with legal obligations and enforce our terms and conditions.

We process your personal data on the following legal bases:

Consent: For sending marketing newsletters.
Performance of a Contract: For creating and maintaining your dentist profile and providing our services.
Legitimate Interests: For website analytics, security, and improving our services, provided these interests do not override your fundamental rights.

We do not sell your personal information. We may share it in these limited circumstances:

Publicly on Your Profile: Information you provide for your dentist profile will be publicly visible to website visitors.
Payment Processing: With Stripe, our payment processor, to facilitate premium subscriptions. We recommend you review Stripe’s own privacy policy.
Legal Requirements: If required by law, we may disclose your information in response to a subpoena, court order, or other governmental request.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy. This includes retaining your data for as long as your account is active or as needed to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Data Protection Rights

Under UK data protection law, you have rights including access, rectification, erasure, restriction, objection to processing, and data portability regarding your personal data.

To exercise any of these rights, please contact us at admin@myprivatedentist.com. We will respond to all reasonable requests in accordance with the law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Future AI Features

We plan to introduce an AI-powered feature to help patients find a suitable dentist. Should this be implemented, we will update this Privacy Policy to detail how related data is used. Using such a feature would require your explicit consent at the time of use, particularly for any health-related information provided.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

3. Terms and Conditions

Welcome to myprivatedentist.com (the “Site”). These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and myprivatedentist.com (“we,” “us,” or “our”), concerning your access to and use of the Site.

By accessing or using the Site, you agree that you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, then you are expressly prohibited from using the Site and you must discontinue use immediately. Our Privacy Policy and Disclaimer are also incorporated into these Terms and Conditions.

User Accounts and Registration (For Dentists)

To become a listed dentist on the Site, you must register for an account. By registering, you represent and warrant that:

You are a qualified dental professional and are currently registered with the UK’s General Dental Council (GDC).
All registration information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update it as necessary.
You will keep your password confidential and will be responsible for all use of your account and password.
We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Acceptable Use Policy

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to:

Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Use the Site to advertise or offer to sell goods and services not pre-approved by us.
Engage in unauthorized framing of or linking to the Site.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site.
Attempt to impersonate another user or person.
Use any information obtained from the Site in order to harass, abuse, or harm another person.
Violate any applicable laws or regulations.

Specific Terms for Dentists

Profile Responsibility: You are solely responsible for the content and accuracy of your profile. This includes your GDC number, qualifications, practice information, biography, and any images you upload.
Subscriptions: We offer basic and premium subscription plans. Features and fees are described on our pricing page.
No Guarantee of Results: We provide a platform for you to present your services. We do not guarantee that your listing will result in new patients, increased business, or any specific outcome.

Specific Terms for Patients and General Visitors

Directory Purpose: The Site is an informational resource to help you find and learn about private dentists in the UK.
No Endorsement: The inclusion of a dentist on our Site does not represent an endorsement, recommendation, or guarantee of their services or quality of care.
Your Responsibility: You are responsible for conducting your own research and due diligence before selecting and engaging any dental professional listed on the Site. Your relationship is directly with the dentist, and we are not a party to that relationship.

Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks and logos contained therein are owned or controlled by us or licensed to us.

When a dentist uploads content to their profile (such as text or images), they retain ownership of that content but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content for the purpose of operating and promoting the Site.

Payments, Renewals, and Refunds

Payments: We use Stripe for all payment processing. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
Automatic Renewal: Premium subscriptions are billed on a recurring basis. Your subscription will automatically renew at the end of each billing cycle unless you cancel it.
Cancellation: You may cancel your subscription at any time through your account dashboard or by contacting us at admin@myprivatedentist.com. Your cancellation will take effect at the end of the current paid term.
Refunds: Payments for subscriptions are non-refundable except as required by law or at our sole discretion.

Termination

We reserve the right, in our sole discretion, to suspend or terminate your account and refuse any and all current or future use of the Site for any reason, including for violation of these Terms and Conditions. You may terminate your account at any time by contacting us. Upon termination, your profile will be removed from the public view of the Site.

Disclaimers and Limitation of Liability

The Site is provided on an as-is and as-available basis. We disclaim all warranties, express or implied, in connection with the Site and your use thereof. We will not be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the site, even if we have been advised of the possibility of such damages.

Our maximum liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the three (3) month period prior to any cause of action arising.

Governing Law and Jurisdiction

These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with these terms.

4. Disclaimer

General Disclaimer

The information provided by myprivatedentist.com (“we,” “us,” or “our”) on this website is for general informational and educational purposes only. All information on the site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

Professional & Medical Disclaimer

This website cannot and does not contain medical or dental advice. The information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of medical or dental advice.

Always seek the advice of your dentist or another qualified health provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Affiliate & Advertising Disclaimer

This website may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links. This helps us fund the running of myprivatedentist.com at no extra cost to you.

Our site may also feature sponsored content or promotions. Any such content will be clearly identified as sponsored.

Our primary goal is to provide honest, unbiased information to our users. Our editorial content is not influenced by advertisers or affiliate partnerships.

Reviews & Editorial Integrity: We are committed to providing genuine and honest reviews. To maintain objectivity, we make a best effort to purchase the products and services we evaluate. Occasionally, we may be sent products or offered services for free to review.
Our Promise: Regardless of how a product or service is obtained, our reviews and opinions are always our own. Receiving an item for free does not influence our assessment or guarantee a positive review. Our integrity and the trust of our users are paramount.

External Links Disclaimer

The site may contain (or you may be sent through the site) links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site.

Directory Disclaimer

myprivatedentist.com functions as a neutral platform and directory to connect patients with dental professionals in the United Kingdom. The inclusion of any dentist or dental practice on this website does not constitute an endorsement, recommendation, or guarantee of their services, qualifications, or quality of care. We are not a party to the patient-dentist relationship.

Patients are solely responsible for conducting their own due diligence, research, and verification before engaging the services of any dental professional listed on this website.

5. Use of Cookies

What Are Cookies?

Our website, myprivatedentist.com, uses “cookies” to enhance your user experience. Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies

We use cookies for several important reasons:

To ensure the core functionality of our website, such as allowing dentists to log in to their accounts.
To understand how our visitors use the Site, which helps us to improve performance and user experience.
To remember your preferences and make your return visits smoother.
To support our affiliate marketing and promotional activities.

Under UK and EU law, we must obtain your consent before placing any non-essential cookies on your device.

When you first visit our Site, you will be presented with a cookie consent banner. This banner allows you to:

Accept all cookies.
Reject all non-essential cookies.
Choose which categories of non-essential cookies you wish to accept.

We will only use non-essential cookies if you provide your explicit consent. Strictly necessary cookies do not require your consent as the website cannot function correctly without them.

You can change your cookie preferences at any time by accessing our cookie consent tool, which is typically available via a link in the website footer.

Types of Cookies We Use

We categorise our cookies as follows:

1. Strictly Necessary Cookies
These cookies are essential for you to move around the website and use its features, such as accessing secure areas of the site (like your dentist profile). Without these cookies, services you have asked for cannot be provided.

Purpose: User session management, security, account login.

2. Performance and Analytical Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us analyse traffic and improve the way our website works. All information these cookies collect is aggregated and therefore anonymous.

Example: We use Google Analytics to monitor website traffic.
Consent: These cookies will only be used if you consent.

3. Functional Cookies
These cookies allow the website to remember choices you make (such as your user name or the region you are in) and provide enhanced, more personal features.

Purpose: Remembering your settings and preferences to improve your experience.
Consent: These cookies will only be used if you consent.

4. Marketing and Affiliate Cookies
These cookies are used to track your visit to our website and any subsequent purchases you make on a third-party site after clicking an affiliate link. They may also be used to deliver advertisements more relevant to you and your interests.

Purpose: To attribute sales for affiliate commissions and support our advertising partners.
Consent: These cookies will only be used if you consent.

Managing Cookies in Your Browser

In addition to our consent tool, you can control and manage cookies through your web browser settings. Most browsers allow you to view, manage, delete, and block cookies for a website. Be aware that if you delete all cookies, any preferences you have set will be lost. For more information on how to control cookies, check your browser or device’s settings.

We may update this policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

6. Refund Policy

This Refund Policy applies to all premium subscription services purchased through myprivatedentist.com.

Subscription Payments

All subscriptions for our services are billed in advance on a recurring basis (e.g., monthly or annually). By purchasing a subscription, you authorize us to charge your chosen payment method for the recurring fee.

Cancellation Policy

You may cancel your premium subscription at any time. You can do this through your account settings page or by contacting our support team at admin@myprivatedentist.com.

Upon cancellation, your subscription will remain active until the end of your current paid billing period. At the end of that period, your account will be downgraded to a free or basic listing, and you will not be charged again.

Refunds

As a general policy, all subscription fees are non-refundable. We do not provide refunds or credits for any partial subscription periods, any feature not used, or for any period in which your account remains open but you do not use the services.

We are committed to customer satisfaction, and any requests for refunds outside of this policy will be considered on a case-by-case basis at our sole discretion.

This policy does not affect your statutory rights.

7. Notice for Copyright

Ownership of Content

All content published and made available on this site is the property of myprivatedentist.com. This includes, but is not limited to, all text, articles, logos, graphics, images, website design, and downloadable files. The compilation of all content on this site is our exclusive property.

Restrictions on Use

This material may not be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our prior written permission.

Permission is granted to display, copy, and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.

Reporting Infringement

If you believe that any content on our website infringes upon your copyright, please notify us by sending an email to admin@myprivatedentist.com with a detailed description of the alleged infringement.

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